Case Studies

The company was engaged with another broker but was not happy with the service. They needed a proactive broker to cater to their requirements.

From looking at information from the electricity supplier we were able to spot a problem with their half-hourly data which had been recording a consumption of 25,000kWh. Working with their current supplier we were able to work out that there was a wiring issue and the company had been consuming around 3,000,000 kWh. 

Due to the underpayments, the supplier was looking to re-bill back the maximum last 12-month period. Working with the customer and supplier we estimated a true 12-month consumption level and cost. 

The true consumption cost was anticipated to be £205,00 higher than their billed consumption cost.

After much deliberation with the supplier, they agreed to an 80% reduction against the new consumption level. Even against the customer’s estimated true cost (reduced operation due to Covid factors), the re-bill saved the customer £128,000 a year, which was a 60% reduction.

The company were engaged with another energy broker before speaking to Resolve. Following a full site and meter audit with the energy suppliers, Resolve discovered that the group of contracts were spread across more than one supplier, paying varying rates with some meters on deemed rates, resulting in massive over payments to the suppliers.

Resolve were able to place all meters with a common supplier with common end dates for electricity and gas alike, all benefiting from long term fixed price contracts. We also discovered that several of the meters had an unnecessarily high capacity allowance. By collating and analysing the relevant meter data, it became obvious that we could help the company to reduce the allowance immediately.

The work resulted in massive savings of around £750,000 across the contract term. The reduction in capacity allowance led to a £70,000 reduction in kVA charges alone.

An in-depth energy invoice audit led to the discovery that BJCC had been paying the incorrect VAT rate of 20% and an additional Climate Change Levy (CCL), for which they were exempt, for the previous 5 years. After a further and more detailed investigation by Resolve Energy it was discovered that the organisation had made overpayments worth £20,000, the equivalent to approximately 15% of their annual spend on energy.

Resolve Energy were able to work on behalf of BJCC to recover ALL of the monies owed to the organisation and arranged for refund within 30 days.

In addition to this large refund Resolve were able to negotiate and initiate new energy contracts for all meters and deal with the relevant VAT forms to ensure the bills from their supplier were on the correct rates moving forward.

The charity had previously engaged two energy brokers before becoming involved with Resolve and as a result no single broker was able to look at the organisation as a whole and bring saving across all of the sites.

Resolve performed a full invoice audit for the energy contracts across all 22 sites and it quickly became clear that no efforts had been made by either of the previous brokers to simplify the contracts and save money. The contracts were spread across multiple suppliers, on various rates with completely different end dates. Some meters were actually out of contract and were suffering the high rates as a result.

Resolve were able to arrange backdated contracts for those sites and meters that were out of contract and this resulted in a massive £25,000 refund, a major boost for any charity.

In addition to this, Resolve were able to negotiate new long term energy contracts across all 44 meters with a single supplier that benefit from common end dates. This resulted in an annual saving of over £19,000.